Distance Sales Agreement, Pre-Contractual Information Form and Refund/Withdrawal Policy

Last updated: 26.07.2026

This document covers the digital products sold through logicaloperator.co (the "Site") by Gökmen Akşun ("Seller"). For customers in Turkey, it is prepared in line with the Turkish Distance Contracts Regulation under Consumer Protection Law No. 6502. You are asked to read and confirm this document at checkout.

A. Seller Information

Name: Gökmen Akşun
Address: Süleyman Demirel Bulvarı, Ziya Gökalp Mahallesi, No:7, Mall of Istanbul D Blok 4/29, Başakşehir/İstanbul, Türkiye
Tax Office / Tax ID: Not applicable at this time
Email: logicalbullsupport@gmail.com
Phone / WhatsApp: +90 536 727 13 23

Note on international payments: Minibull is jointly operated by Gökmen Akşun and his business partner Yusuf Levent Akşun. Since Stripe is not directly available to individual merchants in Turkey, international card payments processed via Stripe are held under the Stripe account of Yusuf Levent Akşun. As a result, international customers may see "Yusuf Levent Akşun" or a related descriptor on their card statement instead of "Gökmen Akşun." Domestic (Turkish Lira) payments via PayTR are processed under Gökmen Akşun. Both individuals are jointly responsible for order fulfillment and customer support.

B. Nature of the Product and Pre-Contractual Information

All products sold on the Site are digital licensed software products (indicators and automated trading robots for MetaTrader 5 / cTrader / TradingView). Product name and features, the "Buy" (perpetual license) or "Rent" (1/3/6-month or 1-year license) options, unit price, and total amount are clearly displayed on the product page and at checkout before payment. There is no shipping fee — delivery is electronic, not physical.

C. Order and Payment

An order is finalized once payment is successfully confirmed via PayTR (Turkish cards) or Stripe (international cards). Once payment is confirmed, your order status is automatically reflected in your account.

D. Delivery

Digital products are delivered instantly and electronically upon payment confirmation: the purchased/rented product becomes accessible in your account (the "My Account" page), where installation instructions/files can be downloaded. There is no physical shipping process.

E. Right of Withdrawal — Exception for Digital Content

Under Turkish Law No. 6502 and Article 15 of the Distance Contracts Regulation, there is no right of withdrawal for "services performed instantly in electronic form or intangible goods delivered instantly to the consumer" (including software licenses), provided the consumer has given explicit consent to this effect.

By checking the box at checkout stating "I acknowledge that the digital product will be delivered instantly and that I therefore have no right of withdrawal", you waive your 14-day right of withdrawal for that product. Payment cannot be completed without this consent.

F. Refund Policy

While the standard withdrawal right described above does not apply to digital products, refunds will be considered in the following cases:

• The product does not work at all due to a technical fault that cannot be resolved within a reasonable time after contacting our support team
• The same product was accidentally purchased twice (duplicate charge)
• The product delivered is materially different from what was described on the Site at the time of purchase

Refund requests must be sent to logicalbullsupport@gmail.com, stating the order number and reason for the request. Requests are reviewed within 14 business days at the latest, and approved refunds are issued via the original payment method (through PayTR/Stripe back to your card account). For "Rent" plans, the amount corresponding to the period already used may be deducted from the refund.

G. Dispute Resolution

For customers in Turkey, disputes may be brought before the Consumer Arbitration Committee in the consumer's place of residence or where the transaction took place (within the monetary limits set annually by the Ministry of Trade), or before Consumer Courts for amounts exceeding those limits. For international customers, please contact us directly to resolve any issue before pursuing other remedies.

Questions: logicalbullsupport@gmail.com